# Setup the Password Recovery E-Mail Address

Have you ever forgotten your password and been locked out of your Email account? Now there is a Forgot Password link on the login page. As long as you have configured a recovery email address, Mail Server will send you a recovery email with a temporary code.

Here is how it works …&#x20;

1. In the  Webmail Client, go to Preferences > Accounts > Password Recovery Account Settings, and enter a password recovery email address.

![](/files/-M6T47aem6n21DzVRcdu)

2\. You will receive an email at that address with a verification code. Enter the verification code

![](/files/-M6T4J9iMRrphEgTqJBO)

3\. Now, if you forget your password, click Forgot Password.

![](/files/-M6T4T7i3ywC9zxreT8L)

4\. Enter your username.

![](/files/-M6T4_ULFLPe-BhEQgGE)

5\. Click Request Code to have a recovery code sent to your recovery email address.

![](/files/-M6T4l86rZuyVUsLWJLf)

6\. Check your recovery email address for an email like this.

![](/files/-M6T4sXLYnkMrGNzgD4G)

7\. Enter the code

![](/files/-M6T4zRlIlrOjENLwYVn)

8\. Now you can continue on to your account.

![](/files/-M6T55Gyzi9gToEQkceo)

9\. Login with your new password

![](/files/-M6T5BQiRc6Pm8pZYn6u)


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